We do not accept returns, or issue refunds, unless we made an error and are notified within 3 days of receiving the order.
If you are not satisfied with your order you may return your order within 3 days of receiving the order for exchange credit only.
The item/s being returned cannot be damaged or altered. Customer is responsible for all shipping costs. A tracked shipping option is required as we are not liable for lost, delayed, or damaged return packages.
We are not responsible for lost or stolen packages and will not issue refunds for packages that are confirmed delivered by the carrier tracking.
We are not responsible for packages arriving late due to carrier or weather related delays.
Please contact us at orders@propmoney.com, or call (323) 800-5759, for more information and/or to initiate the exchange process.